Last updated on Jul 05, 2024.

Refund Policy

At Cloudbrand, we stand behind our service and want you to be fully satisfied

We offer a 30-day money-back guarantee under the following conditions:

  1. Pre-sale Access Customers:
    • The 30-day refund period begins on the date you activate your account after receiving the invite.
    • You must activate your account to start the refund period.
  2. Regular Customers (Monthly or Yearly Plans):
    • The 30-day refund period starts from the date of your plan upgrade.

To request a refund within the eligible period, simply email us at team@ cloudbrand.io. Please include your account details and reason for the refund request.

Please note:

  • Refunds are only available within the 30-day period as described above.
  • After the 30-day period has expired, no refunds will be issued.
  • We reserve the right to deny refunds in cases of suspected abuse or fraud.

We strive to process all eligible refund requests promptly. If you have any questions about our refund policy, please contact our support team.